When it comes to plumbing, the difference between a quick fix and a long term solution can save you from a full-blown crisis. So when the main sewer line in Beth’s Ormewood Park home began to backup, the Fix & Flow team made sure to not only address the immediate issue, but to ensure it wouldn’t happen again.
During the initial visit, our plumbing expert Chad Stephens, found that the main sewer line was fully obstructed, choking the flow from the home to the street. Chad and his team accessed the 6” clean-out and managed to clear the entire blockage. After clearing the line, Chad tested both the toilet and tub several times to confirm everything was draining smoothly.
Chad and his team later executed a full sewer line replacement to prevent future backups. They excavated a trench from the house to the street, laying a new 4” PVC sewer line secured with a conveniently placed clean-out near the house and extending it to the 6” county tap. To ensure stability and longevity, the team poured concrete around the transition, bedded the line and tested the entire system. Finally, Chad completed a thorough video inspection to give Beth peace of mind that everything was working properly.
Our team extended their care to Beth’s property by meticulously backfilling the trench, raking the yard flat, and spreading wheat straw on the area. Chad and his team removed all debris from the site, taking care to leave the property as pristine as they found it.
Our dedication to customer service and the quality of our work can be seen in Beth’s heartfelt review:
“Five Stars for Fix & Flow! We had a whole house drainage issue. They were quick to respond and got everything flowing again. Customer service is beyond anything I’ve ever experienced with a plumbing service.”
At Fix & Flow, we understand that a job isn’t done until our customers feel peace of mind. We don’t just repair; we care, treat, and maintain—approaching every job with the intent of protecting and preserving your home’s functionality for years to come. With a dedicated team ready when you need us, you can trust that even in the face of unexpected disruptions, a steadfast solution is just a call away.
